Service

Post-Order Procedure

Whatever means of payment you choose - you will get a real-time confirmation via E-mail!
IMPORTANT: If you have selected "cash in advance", please do not transfer any money before receiving our billing E-mail (2-3 days) indicating the invoice number of your purchase and bank details for your transaction.
Account is debited (credit card) / invoice is sent (cash in advance) when goods are ready for shipment - not before.
You will get an E-mail from UPS when your goods are being shipped. In this E-mail, you will find a tracking number, enabling you to check the status of your order.
Please carefully check your freemail accounts (gmx, aol, gmail, hotmail etc.) for these important E-mails. Unfortunately, our mails frequently appear in your spam folder instead of your regular in-box. In this case, you should change the spam-setting of your account to make sure not to miss any important Sport Conrad mails!