Service

Delivery Times

Exchange to Christmas

Orders from 01.12.2020 can be returned until 31.01.2021

Free Shipping

Free Shipping for all orders from 40€ with shipping to Germany and Austria.
Bulky goods (skis, snowboards & cross country skis): shipping costs according to our shipping cost table.

General UPS delivery times are approximately as follows:

Germany:	5-6 work days
Austria:	5-6 work days
Denmark:	5-6 work days
Finland:	South 5-6 / North 5-8 work days
France:	5-6 work days
Italy:	North 5-6 / South 6-7 work days
Netherlands:	5-6 work days
Norway:	South 5-6 / Middle 5-6 / North 5-8 work days
Sweden:	South 5-6 / Middle 5-6 / North 8 work days
Switzerland:	5-6 work days
Spain:	5-6 work days

Express delivery by UPS

If you're in a hurry, please use our Express Service. Express UPS delivery time will be one day. Exceptions (amongst others): Northern Scandinavia, Southern Italy

For Express Service, the following restrictions apply:

payment method is credit card only
delivery time: monday-friday (working days)
no guaranteed delivery times. In case of non-performance: money back guarantee!
for countries not in the EU (like Switzerland or Norway) order value must be < € 1000,-
Express Service for cartridges is not possible. They will be shipped separately by DPD

We do our best to ship as fast as possible. Of course, delivery can be faster - but also slower. In certain times like the pre-Christmas period or when we offer specials like "free shipping", delivery times can prolong. Please take this into consideration and take the above mentioned times as a rough guideline!